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House Rules

Terms and conditions of use of the Chalet des Molliettes d'en haut (10/10/2022).

- Between the family company, CLAR'ALMAJ SARL
Mob : +33 6 48 04 47 18 email : [email protected] called the lessor ,
Represented by Martine Stremsdoerfer and her daughter Claire Bordesoulle.
- And the lessee, undersigned the tenant.

0. Reservation
This is a reservation for a limited period of time of a flat in the Chalet des Molliettes, an 1873 Alpine chalet at the foot of the slopes. Either
"St Bernard": flat for 10-12 people.
"Tetras " : flat for 6-7 people.
"Chamois": flat for 6 people.
"Marmot": 5-seater flat.

1 Price of your stay.
The price of your stay is broken down as follows:

-A "basic" rental price.
This varies according to the season (high/low season). In addition, we reward our loyal customers by giving them a rate that is about 10% lower than Airbnb if they go through us directly on our website:
https://molliettes.fantasticstay.com/

- A contribution to the cleaning costs carried out by our Concierge.
The price of the cleaning depends on the size of the flat.

- A tourist tax, for people aged 18 and over, is collected by the Val D'Arly Intercommunal Tourist Office which represents approximately 1.2% to 1.5% of the basic price.
For direct bookings on our website:
- We will charge you 50% of the price of the stay 5 days after the acceptance of the reservation. Then the rest 5 days before your arrival at the chalet.
- In addition, we hold a deposit on arrival at the chalet (Eur 200 for Tétras, Chamois, Marmotte, Eur 300 for St Bernard) which will only be debited in case of loss of key or damage in the chalet.
For bookings made via Airbnb, the Airbnb tariff conditions apply.

2 Normal arrival and departure times:
- Normal arrival times are in the afternoon between 4pm and 6pm. It is recommended to arrive before dark. Keys are accessible via key boxes.
- Departure times are scheduled for 10am. This is necessary so that cleaning can be carried out before the arrival of new tenants.

3 Cancellation policy :
- Full refund for cancellations made within 48 hours of booking, if arrival date is in 14 days or more.
- 50% refund for cancellations made at least 7 days prior to arrival date.
- No refund for cancellations made within 7 days of the arrival date.

4 Fire safety requirements:
- The chalet is made of wood and dates from 1873. A fire hose is located on the ground floor.
- For the safety of the occupants of the chalet, it is absolutely forbidden to smoke, light a candle in the chalet or leave a cooker unattended.

5 Winter safety obligations :
- A green trail passes in front of the chalet.
- Respect the trail markings set up by the ski patrols, do not alter them.
- Before crossing a piste, make sure it is safe to do so.
- Do not leave very young children outside without supervision.
- Do not let children play under roofs because of possible snowfall.
- Watch out for the ratracks that pass the chalet in the evening to level the track.
- You can use the piste in front of the chalet to take the free Molliettes ski lift (indicating that you are coming from the chalet) to Mont Lachat and back down to the Crest-Voland resort to collect your lift pass.

6 Obligation to live in the chalet "as a good father of the family".
- The peace of the neighbourhood must not be disturbed by the tenant or his family.
- Other people or the owner may be in the chalet at the same time as you.
- The number of persons foreseen for the rental may not be exceeded (it is forbidden to bring mattresses for extra persons).
- The tenant may not object to a visit of the premises if the owner or his representative so requests.

7 Maintenance obligation :
- All the installations mentioned are in working order.
- Any complaint concerning them must, in order to be accepted, be formulated within 24 hours of the tenant taking possession of the premises. Repairs made necessary by negligence or poor maintenance during the rental period are the responsibility of the tenant.
- The premises are rented furnished with kitchen equipment, crockery, glassware, blankets and pillows as shown in the guide. The total value of the replacement cost of the objects may be invoiced to you, in the event of broken, cracked, chipped or deteriorated furniture or equipment and those whose wear and tear exceeds the normal for the duration of the rental period, the price of the cleaning of blankets returned dirty, an indemnity for deterioration of any kind concerning curtains, wallpaper, ceilings, carpets, windows, bedding, etc. ....

8 Cleaning obligation :
- On departure, the tenant is deemed to have left the premises in a clean state.
- A professional cleaning will also be carried out by a caretaker.

9 Insurance obligation:
- The tenant must be insured against rental risks (fire, water damage) and provide the owner with an insurance certificate. Failure to have insurance in the event of a claim will result in damages.
- The tenant must notify the landlord within 24 hours of any damage to the accommodation, its outbuildings or accessories.

10 parking rules :

Winter :
- Park in the 8 space car park belonging to the chalet. This car park is located on the Col des Saisies road, on the right after the Molliettes ski lift car park, on the way up from Crest-Voland.
- Do not park your car along the Col des Saisies road or on the ski lift car park located under the Molliettes ski lift departure cabin.
- It is forbidden to put your car on the piste next to the chalet to leave your belongings. However, you can go ahead on the path towards the chalet which is cleared every year. You must reverse.
Summer/Autumn.
- Parking is possible in the 8 space car park or next to the chalet.

11 Rules regarding keys to the flat:

-Keys are kept in key boxes.
-There are two keys per flat (which open each flat, the ski room and the laundry room). There are 3 keys for St Bernard.

-Information about the entrance to the flat will be given to you at least 5 days before your arrival. Do not lose them!
-If you lose your keys, you will be charged 200 euros per key.
-Keys are replaced on working days during working hours.

12 Rules concerning sheets and towels:

-Sheets and towels are not provided.
-You will receive a guide after confirmation of the booking and 5 days before your arrival to explain what to bring.
-You have the possibility to rent sheets and towels through our FAVNET concierge.

13 Guide and frequently asked questions
- Each flat is accompanied by a guide that gives you practical details about your rental, including bed sizes (sheets are not provided), a detailed plan of your flat, how the television works, Internet access, answers to the most common questions (...). This guide will be given to you when you confirm your booking.
Please read it before contacting us!

14 Respect for the environment :

- The Chalet des Molliettes d'en Haut was built in 1873 and is located in an alpine and skiable area, which contributes to its charm.
- This implies that the occupants of the chalet respect the general environment, the chalet itself, as well as the grazing and skiing activities in winter:

In all seasons,
- Do not litter around the chalet, or when walking, with rubbish, cigarette butts or packaging.
- Recycle your cardboard, paper, aluminium, glass, biodegradable and take your rubbish/recycling bins with you when you leave. Drop-off points are available on the road to Les Saisies in the direction of Crest Volland or Les Saisies.

In summer, during the grazing period,
- Respect the electric fences, don't do anything that could harm their good functioning.

- Do not excite the livestock. Animals are peaceful, but can be lively: beware of kicking!

Thank you and enjoy your stay at the chalet!

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